CRM$166.58
Salesforce Inc
Moat Score
64/100
Salesforce remains one of the strongest franchise software businesses in enterprise applications, with a broad installed base, high workflow embedment, and a sizable ecosystem around AppExchange, partners, and training. Customers often rely on Salesforce as the system of record for sales and service, which creates meaningful friction to switching. The brand is powerful, especially among enterprise buyers, and the company’s recent push into data integration and AI should deepen relevance across the stack. However, the moat is not wide because the market is heavily contested and customers can assemble competitive alternatives from large platform vendors and point solutions. Salesforce has enduring advantages, but they are better described as durable and practical than structurally unassailable.
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Financial Score
73/100
Salesforce’s standout strength is its high-quality, expanding cash generation, with operating cash flow and free cash flow rising steadily and FCF margins now near mid-30%, supporting active capital returns and investment. Operating performance has also strengthened meaningfully: revenue has grown to $41.5 billion, gross margin has widened, and operating margin has improved to over 20%, while forward growth remains solid around 10% with earnings expected to outpace sales. However, this operating strength contrasts with a weaker balance sheet, as liquidity has tightened, debt has risen sharply, and net cash has turned negative, leaving only a modest current-asset cushion and a heavy goodwill load. Efficiency and returns have improved, but leverage and working-capital pressure remain clear watchpoints. Overall, Salesforce presents a fundamentally strong, cash-generative profile with improving profitability, tempered by a more constrained balance sheet, consistent with its generally positive but not unqualified ratings.
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Frequently asked questions about Salesforce Inc
- Does Salesforce Inc (CRM) have an economic moat?
- MoatScan AI rates Salesforce Inc (CRM) 64/100 for moat strength, assessed across five sources of competitive advantage: network effects, switching costs, intangible assets, cost advantages and efficient scale. Salesforce remains one of the strongest franchise software businesses in enterprise applications, with a broad installed base, high workflow embedment, and a sizable ecosystem around AppExchange, partners, and training.Sign in free to see the Moat Type verdict and the pillar-by-pillar reasoning.
- What is Salesforce Inc's moat score?
- Salesforce Inc (CRM) has a moat score of 64/100. The score is a weighted average of five pillar ratings: network effects, switching costs, intangible assets, cost advantages, and efficient scale. A higher score means the competitive advantages MoatScan AI identifies are wider and more durable.Sign in free to see each pillar rating, the Moat Type verdict and the moat trend.
- How does CRM's share price compare with its estimated fair value?
- MoatScan AI estimates CRM's intrinsic value with a discounted cash flow (DCF) model and shows how that estimate compares with the market price at the time of analysis. The estimate updates with each new financial analysis and is a research estimate, not a recommendation.Sign in free to see the fair value estimate and how it compares with the price.
- What is Salesforce Inc's fair value estimate?
- MoatScan AI derives Salesforce Inc's (CRM) fair value per share from a discounted cash flow (DCF) model built on the company's reported financials, analyst growth forecasts, and a discount rate reflecting its cost of capital. The Financial Analysis tab shows the estimate alongside every assumption behind it.Sign in free to see the estimate and the full assumptions behind it.
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Disclaimer: The analysis on this page is generated by AI and is provided for informational purposes only. It does not constitute financial advice, investment recommendations, or an offer to buy or sell any security. Always conduct your own due diligence and consult a qualified financial adviser before making any investment decisions. MoatScan AI is an educational research tool. It is not licensed or registered with the Securities Commission Malaysia or any other financial regulator, and it holds no positions in, and receives no compensation from, any company analysed.